FAQs

What services do you offer?

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Charleston Shade & Shelter designs, sells, and professionally installs premium motorized retractable screen systems for residential and commercial properties throughout Charleston and South Carolina.

Our custom solutions include motorized screens for covered porches, patios, outdoor kitchens, pergolas, lanais, garages, pool enclosures, large sliding or folding door openings, and waterfront homes. We also provide commercial screen systems for restaurants, country clubs, golf clubs, hotels, event venues, clubhouses, breweries, and other hospitality properties.

Our product offerings include MagnaTrack® motorized retractable screens, Defender® Hurricane Screens, solar shade screens, marine-grade vinyl enclosures, and integrated dual-screen systems that combine everyday comfort with hurricane protection. We also work closely with homeowners, builders, architects, designers, and contractors on both new construction and renovation projects, providing professional consultation, custom design, expert installation, and ongoing service.

Whether you're looking to reduce heat and glare, keep insects out, protect your outdoor living space from the elements, or prepare your property for hurricane season, Charleston Shade & Shelter can recommend a custom solution designed specifically for your home or business.


How do I get started?

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Getting started is easy. Simply contact Charleston Shade & Shelter to schedule a complimentary consultation. We'll discuss your goals, evaluate your space, and recommend the best motorized screen solution for your home or business.

During the consultation, we'll take professional measurements, review screen options—including solar shade screens, marine-grade vinyl enclosures, hurricane screens, and dual-screen systems—and answer any questions about performance, operation, colors, and installation.

After the site visit, you'll receive a detailed proposal outlining the recommended system, project scope, and pricing. Once approved, we'll custom manufacture your screen system, coordinate installation, and complete the project with professional service and attention to detail.

Whether you're building a new home, renovating an outdoor living space, or upgrading a commercial property, our team will guide you through every step—from consultation to installation—to ensure a seamless experience.


What makes you different?

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Charleston Shade & Shelter combines premium products with personalized service, thoughtful design, and expert installation. Rather than offering one-size-fits-all solutions, we take the time to understand how you want to use your outdoor space and recommend a custom motorized screen system that complements your home's architecture, lifestyle, and performance goals.

As an authorized MagnaTrack® dealer, we specialize in premium motorized retractable screens, including solar shade screens, marine-grade vinyl enclosures, Defender® Hurricane Screens, and integrated dual-screen systems. Every project is backed by a team of experienced, factory-trained professionals with extensive expertise in luxury residential and commercial installations. We work closely with homeowners, architects, builders, designers, and contractors to ensure each system is carefully planned, professionally installed, and built to perform for years to come.

From your initial consultation and precise measurements to expert installation and ongoing support, our commitment is to deliver exceptional craftsmanship, responsive service, and a seamless customer experience. Whether you're enhancing a porch, enclosing an outdoor living area, or protecting a coastal property, Charleston Shade & Shelter provides customized solutions designed for the Lowcountry lifestyle and backed by a team you can trust.


How can I contact you?

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You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.