Our Story:
Redefining Coastal Protection & Comfort
The Lowcountry is our home. We love the beauty of coastal living, but we also understand the absolute necessity of hurricane readiness. Decades after Hurricane Hugo, we looked around and realized that while technology had advanced, the cumbersome, heavy, and unattractive storm shutters our neighbors were still fumbling with had not.
We knew there had to be a better way to protect our homes without sacrificing their architectural beauty.
Our search led us to high-performance, retractable, motorized storm screens—the absolute gold standard in modern defense, offering unmatched structural strength and effortless operation. When we realized how difficult it was for South Carolina property owners to access this caliber of protection, Charleston Shade & Shelter was born.
Built with Precision by Neighbors Who Care
Margaret Faust, Managing Partner:
Margaret’s career has always been driven by leadership and precision. Right out of college, her knack for operations and client relations was clear—she was promoted to Vice President of Customer Service within just two years. From there, she transitioned into the medical world as a nurse during the early days of cardiac electrophysiology, helping the field grow into an accepted branch of cardiology. During this time, she consulted with manufacturers on medical equipment design, participated in critical pharmaceutical research, and worked with the American Heart Association to make sure public defibrillators were user-friendly and reliable. Today, she brings that exact same focus on technical precision and quality control to every custom project at Charleston Shade & Shelter.
Outside of her professional life, Margaret has spent decades volunteering and leading community organizations. Born and raised in Nashville, she was an active leader in the Junior League of Nashville, serving as Chairman of the "Home Board"—which oversaw a multi-million dollar legacy trust supporting crippled children and funding the Junior League Home wing at Vanderbilt Children’s Hospital. Her leadership eventually expanded globally; she served on the international board of her professional organization and founded its Associated Professionals division. Later, while living in Dallas, she connected with her community by sharing her love of music as a dedicated member of her church choir.
Now that she and her family have found their forever home in the Lowcountry, Margaret is deeply involved in protecting and enhancing her local community. She lives on Johns Island and actively serves her neighborhood as an elected member of both the HOA Board and the Architectural Review Board (ARB). While she isn't the one swinging the hammer, Margaret uses her background in executive service, clinical precision, and architectural oversight to hand-select, train, and manage elite installation crews—ensuring that every team on your property is competent, precise, and completely respectful of your home.
Our Installation & Quality Standards
Magnatrack™ Trained Installation Teams:
Every project is executed under the direction of certified installation managers and factory-trained MagnaTrack™ specialists across the Carolinas, guaranteeing flawless field execution and compliance with system warranties
A True Long-Term Investment: We treat your property as if it were our own. These are not temporary additions—they are permanent upgrades engineered to elevate your architectural design, comfort, and safety for a lifetime.
Why Choose Us
South Carolina’s Only Statewide MagnaTrack™ Authority
From the Upstate to the Coast, we are the state's exclusive provider of Margnatrack™ technology. When we say we cover South Carolina, we mean all of it. As the state's only dealer with true statewide reach, we bring our factory-trained installation specialists directly to your doorstep—whether you are looking to protect a residential patio or maximize a busy commercial outdoor space.
We Design on Purpose
We don’t believe in one-size-fits-all layouts or temporary fixes. Every system we install is intentionally designed and customized around the way you actually use your space. Whether you want to create a seamless indoor-outdoor flow for entertaining family at home, or optimize year-round, climate-controlled seating for your business guests, our systems are built with real purpose.
Proven Engineering & Expert Execution
A luxury product demands a flawless installation. We don't take shortcuts, and we don't use subpar materials. Every project we take on is backed by dedicated executive oversight and executed by elite, factory-trained crews who specialize in high-performance motorized systems. We deliver heavy-duty engineering built to endure.
The Blueprint of Precision
We demand absolute perfection because the mechanics of a high-performance screen depend on it. To ensure flawless structural integration, smooth daily operation, and the full preservation of your lifetime warranty, our teams meticulously verify structural soundness, perfectly square openings, plumb placement of the tracks and that the system is mounted on completely flat surfaces.
True Property Care
We treat your property with the utmost reverence. Whether we are working on a private coastal estate or a high-traffic commercial venue, we maintain a pristine, highly organized job site from start to finish. We respect your time and your scheduling needs, ensuring a smooth, unobtrusive experience.
A Lifelong Partnership
Our commitment to you does not end when the installation concludes. We don’t just install screens and disappear; we provide dedicated, local concierge support and ongoing field service for the lifetime of your system. We are your neighbors, and we are here to ensure your outdoor investment delivers pure performance and peace of mind for decades to come.
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